California scenery

Every community in California has a highly visible, reliable, universal access point that provides information to facilitate access to long-term supports and services.

Historically, individuals with disabilities have received long-term services and supports (LTSS) in institutions like nursing homes more often than in the community, where they can live among friends and family. Over the past 25 years, a number of key events have helped shift the balance toward community living. In 1990, Congress passed the Americans with Disabilities Act (ADA), which prohibited discrimination based on disability. The 1999 U.S. Supreme Court’s Olmstead Decision affirmed that the ADA applied to individuals with all disabilities, and it underscored a person’s right to receive community-based LTSS in the most integrated setting possible. Beginning in 2003, the Administration on Aging, now the Administration for Community Living (ACL) joined with the Centers for Medicare and Medicaid Services (CMS) to promote and fund Aging and Disability Resource Centers (ADRCs), which were designed to help individuals learn more about their community LTSS options and get the services they need. Implementing the ADRC model of streamlining community service delivery puts Olmstead principles into practice by informing consumers of a broad array of LTSS options and supporting their decision-making processes. Since 2003, seven regions in California have launched ADRC partnerships. California has opted to use the modified title of Aging and Disability Resource Connections to reflect the principle of “no wrong door” as opposed to a “single entry point” concept.

What's New?



                            LTSS Advisory Committee Meeting

October 3, 2014, 10:00 am – 4:00 pm

 Department of Rehabilitation

Room 242, 721 Capitol Mall, Sacramento, CA 95814

Conference Line: (866) 912-9202        Participant Code: 1319041


Agenda and more information



Webinar: Understanding the ADRC Connection:  Information for Veteran and Other Service Providers - July 10, 2014


Do you want to provide information on a wider array of services to the veterans you serve? Are you unfamiliar with the services available from local area agencies on aging (AAA) and independent living centers (ILC) and other community partners? Join representatives from the CA ADRC program to learn more about these 'no wrong door' partnerships and how they are streamlining access to long term services and supports.

Thursday, July 10, 10:30 AM to 11:30AM


Long Term Services and Supports (LTSS) Advisory Committee

Friday, June 20, 2014.

Time: 10:00 am – 4:00 pm

Location:  California Department of Rehabilitation

721 Capitol Mall, Room 242, Sacramento, CA 95814

Toll Free Conference Line:  (866) 912-9202    Participant Code: 1319041

 For more agenda, meeting documents or other information visit our LTSS Advisory Committee page.



Webinars: Introduction to Veteran and ADRC Services

In partnership with the State Independent Living Council (SILC), the California ADRC program is working to follow the national lead of the Administration for Community Living (ACL) and Veterans Health Administration (VHA) to bring together ADRC partners with local Veteran organizations and service providers in order to better serve those individuals who have served our country.  Find out more


New ADRC Options Counseling Training Dates Announced!

Two additional training opportunities have been set for those wishing to attend the ADRC training.  Read more on Options Counseling page.



ADRC and Options Counseling Update and Overview

These documents were created for the LTSS Advisory Committee as a baseline for knowledge about ADRCs and Options Counseling.

Overview ADRC - DOC | PDF

Overview Options Counseling - DOC | PDF



LTSS Advisory Committee Meeting
March 7, 2014

The purpose of the newly formed LTSS Advisory Committee is to engage expert input on ways to strengthen the Aging and Disability Resource Connection (ADRC) program, California Community Transitions (CCT) implementation and CA LTSS infrastructure, which includes a set of services available through managed care plans, fee-for-service State Plan, and various state waiver programs. Find out more.


New Options Counseling Training Date Announced

April 22-23 in Sacramento!


ADRC Financial Planning Model Webinar - February 6, 2014

The California Health and Human Services Agency is hosting a webinar to launch two newly developed ADRC financial planning models. These models are designed to help ADRC partners cost out services, determine ‘break even’ points, and develop financial projections for business planning purposes. These tools can help determine the financial viability of business engagements with entities involved in the purchase of integrated LTSS, such as managed care, and other organizations that may benefit from ADRC services and expertise.

Expert consultants from Mercer (Model A) and Sacramento State University (Model B) will introduce the models and answer participant questions. These tools can help ADRCs, within California and elsewhere, position their organizations to capitalize on future growth opportunities to sustain local programs.


Slide Presentation - PDF|PPT

ADRC Business Model A - XLSX (Excel 2010 Spreadsheet)
(an earlier version of the above Excel file will be posted soon)

ADRC Business Model B - XLS (Excel 97-2003 Spreadsheet)

ADRC Business Model B with sample data- XLS (Excel 97-2003 Spreadsheet)


Additional Documents

ADRC Business Plan Template - PDF|DOC

ADRC Environmental Scan - PDF

ADRC Business Plan Development Guidance - PDF


ADRC Advisory Committee Meeting - September 11, 2013

Objectives for Meeting:

  • To provide an update on state ADRC programmatic activities.
  • To present recent progress made by local ADRC leaders in developing business models.
  • To discuss future ADRC collaborative efforts.
  • To solicit input on the structure of future ADRC Advisory Committee meetings.

UPDATE 8/25/13

Options Counseling Training Announced!

Are your ready to explore new ideas – new ways of doing things?  Do you want to take your current skills to the next level?  Attend the California Aging and Disability Resource Connection (ADRC) Options Counseling Training and step into change. 


ADRC Service Cost Tool Released

This Excel tool is designed to help Area Agencies on Aging, Independent Living Centers and other Aging and Disability Resource Connection (ADRC) partner agencies develop cost estimates for the services they offer.  These per-service cost estimates may be used to price services for potential purchasers of services.  These files are in Excel 2010 (xlsx extension).  We also include Excel 2003 versions (xls extension).

  1. Excel Service Cost Tool – This blank version is the primary tool. (xls)
  2. Excel Service Cost Tool “Example” – demonstrates how the tool can be used to cost out multiple services. (xls)
  3. Excel Service Cost Tool “Scenario” – demonstrates how the tool can be used to cost out different scenarios for one service. (xls)
  4. Webinar PowerPoint - pdf
  5. Webinar Archive: mp4 | wmf


ADRC Partnership Guide Released!

This guide describes a six month planning process local organizations can use to establish an Aging and Disability Resource Connection (ADRC) partnership and prepare for submission of an application.   Read ADRC news here »

ADRC Business Model Technical Assistance Recepients Announced
: Congratulations to ADRC partners in Nevada and San Diego Counties. Read ADRC news here »

Report Released:  The Power of Integrated Information: Benefits and Challenges of Developing a Long Term Care Data Warehouse in California. Visit our Reports page.


Award Announcement: Funding to Support Development of a New ADRC Program in a Duals Demonstration County!

Learn more on our News and Updates page.


Updated 6/20/14