California ADRC Tool Box
Contacts
ADRC Coalition Contacts (Updated 8-31-10)
Medical Case Management (MCM) Contact List (statewide)
Program Management Tools
ADRC Implementation Guide
ADRC Implementation Guide Attachments
ADRC CTI Booklet
ADRC Invoice Template
Development & ReadinessTools
Improving Consumer Access
Accessible Meetings
Accessibility Tips
Ongoing Program Tools
Warm Transfers as an ADRC Call Center Strategy
Sample Long-Term Care Options Tool Kit
Sample STS vs Coordination
#1 Sample Enhanced Information & Assistance Protocol
#2 Sample Enhanced I & A
Sample Long-Term Support Options Counseling Protocol
Sample Partner Matrix—Texas
Promotional & Branding Tools
ADRC Brochure Template
This brochure template has everything needed to print an 8.5 x 11" full color brochure.
The back panel is customizable so you may add your own contact information. The inside panels has a panel with website resources which you may add to.
Folder contains a PDF, an Adobe InDesign file, and fonts.
ADRC Brochure Template ZIP file 2.4 MB
CalOptima's ADRC Presentation
OoA Presentation
ADRC Consumer Graphics
Sample Website Screenshot
ADRC Consumer Flyer
ADRC Promotional Flyer
Protocol Samples
Sample Advisory Committee Roles
Performance Reporting Tools
ADRC Final Report Template (May 20, 2011)
ADRC Semi-Annual Report Template (revised Sept-2010)
ADRC Semi-Annual Report Instructions (revised Sept-2010)
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If you hit snags on protocols or the reports or other areas of concern, don't hesitate to send email or call:
Paula Acosta, Technical Advisor/Consultant-Retired Annuitant
(916) 842-0439 (NEW)
pacosta@chhs.ca.gov
Department of Health Care Services/LTC Division (California Community Transitions)
California Health & Human Services Agency (California Community Choices - California Aging & Disability Resource Connection)
Cal Optima Semi-Annual Report Documents
Semi-Annual Performance Report October 09
Semi-Annual Performance Report Template March 09
Semi-Annual Performance Report April09
Resource Complaint Procedure
MOU-Master Template
Customer Satisfaction Sample
Orange ADRC Documents
Orange ADRC Promotional Items
Orange ADRC Tools, Presentations, Protocols & Case Studies (combined files)
Riverside ADRC Documents
Riverside Boomer Report
Riverside ADRC Universal Referral Form (page 1)
Riverside ADRC Universal Referral Form (page 2)
San Diego ADRC Documents
San Diego Call Center Consumer Satisfaction Survey
San Diego ADRC Consumer Follow-up Cover Letter
San Diego ADRC Flowchart 9/9/10
CTI Program Flyer
CTI Consent Final
San Francisco ADRC Documents
San Francisco ADRC Community Organization Accessibility Survey & Cover Letter
Weblinks
Tools and information about ADRCs across the nation can be found at the federal Technical Assistance Exchange website
Webinars
Medi-Cal 101: A Summary Discussion for ADRCs (Tuesday October 26)
This presentation can be either an introduction or a refresher session for ADRC professionals. It covers basic concepts of Medicaid coverage, and specifically Medi-Cal coverage of home and community-based options that can be alternatives to inpatient nursing facility care. ADRC and other staff can download the power point and a list of current Medi-Cal options; including who to contact for more information.
Medi-Cal 101 PowerPoint
Medi-Cal Options for Long-Term Care
Aging and Disability Resource Connection (ADRC) Basics (May 13, 2010)
Youth Transition Services
Youth Transition Toolkit–A Guide For Youth Transitioning Into Adulthood
Updated 3/26/12